FAQ

Intouch Solutions is a full-service interactive marketing agency. Intouch specializes in high-quality, cost-effective, custom digital solutions for the pharmaceutical and health care industries.

Intouch Solutions saw the risks involved in sharing content across social networks for highly-regulated industries. share»send»save was developed to become a part of the social sharing environment while adhering to strict regulations.

Recent events in the pharmaceutical industry — including a letter the Food and Drug Administration (FDA) sent to a major pharmaceutical company concerning the use of a social sharing widget — have heightened awareness of the need for control over how social sharing applications work on pharmaceutical-sponsored and healthcare-related websites.

Intouch took those restrictions and incorporated them into a newer version of share»send»save.

With traditional marketing channels, word of mouth is a key component in the success of a campaign. In the online world, "word of mouse" and "viral marketing" have become the new catch phrases for the phenomenon of helping your users to spread the word for you. With share»send»save, you offer site visitors multiple ways of presenting your content to people out of your direct reach, resulting in:

• Increased site traffic
• Higher search engine rankings
• Better brand awareness
• Broader target reach

We're serious about privacy and security, so we deal only with those companies who share our commitment. Unlike providers of other sharing tools, our business model isn't dependent upon the mining and selling of user data or injecting third-party advertising into the sharing process. Our business model is based on trust and strong relationships.

No. We respect the privacy of your site visitors and the brand integrity of your company. Therefore, we do not include specific share»send»save usage anywhere for public viewing.

We focus on supporting the top sites where your reach is most effective, and the user experience is optimal. However, we do add more and more sites as user demand arises. If there are any sites not currently supported that you would like to see added, please talk to your account representative.

We understand the need for additional security features in email sharing. Therefore, the SEND feature of share»send»save includes a challenge-response function that requires human input. This prevents bots or other spammers from filling in the email form automatically and misrepresenting your site to email recipients.

While there may be slight variations in how each browser triggers these functions, share»send»save is designed to be compatible with all major browsers. As the compatibility list is constantly changing to keep up with new devices and browsers, please contact us for specifics.

Optimized social sharing metadata is a collection of content values that describe your website for social networks, e-mails, and browser bookmarks/favorites. The focus is placed on how humans will see and respond to your content. Search-engine optimized (SEO) metadata focuses instead on how search engines (Google, Bing, etc.) find your site during a keyword search. For regulated industries, sites benefit from having both types of metadata side-by-side, so that their content can be shared socially without degrading the impact of their standard SEO-focused meta-tagging strategies.

Yes. share»send»save is supported on https domains or other SSL-certified sites.

share»send»save works hard to be compatible with all major mobile devices and their Web browsers. As the compatibility list is constantly changing to keep up with new devices and browsers, please contact us for specifics.

share»send»save is designed such that the same version of the product is compatible among all major browsers. As the compatibility list is constantly changing to keep up with new devices and browsers, please contact us for specifics.

share»send»save records numerous data points regarding the usage of the SHARE, SEND, and SAVE features on your site. In addition to the raw data, detailed reports from share»send»save analysts provide you with the complete picture of how your content is being spread through the online world and how your site can be improved to increase traffic. Please see our privacy policy for information on the kinds of data we collect.

share»send»save is constantly looking for ways to grow and improve. Many new features are already in the works and we are eager to hear your input. Please contact us for information on additional features.

Please contact us to speak with an account representative.

share»send»save is currently not available to the general public. To learn more about how share»send»save may fit your business needs, please contact us to speak with an account representative.